Welcome to Ample ServQ Services Private Limited ("Ample ServQ", "we", "our", or "us"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.ampleservq.com or engage with our services.
By using our website or services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website and services.
Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Personal Information you provide:
- Name, email address, phone number, and company name (via contact or inquiry forms)
- Job title and designation when submitting career applications
- Service requirements and business details shared during quote requests
- Correspondence, feedback, and communications sent to us
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referral URLs
- Cookies and similar tracking technologies (see Section 4)
- Geographic location data (city/region level) derived from IP address
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, quote requests, and contact form submissions
- To provide, operate, and improve our facility management services
- To process job applications and communicate with candidates
- To send service-related communications, updates, and newsletters (with your consent)
- To analyze website usage and improve our digital experience
- To comply with applicable legal obligations and protect our legal rights
- To prevent fraudulent activity and ensure website security
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used solely to serve you and improve our services.
Sharing of Information
We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or serving you — subject to confidentiality agreements
- Legal Compliance: When required by law, regulation, or valid legal process (e.g., court orders or government requests)
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- Protection of Rights: To protect the rights, property, or safety of Ample ServQ, our clients, or others
- With Your Consent: For any other purpose with your explicit prior consent
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. The types of cookies we use include:
- Essential Cookies: Necessary for the website to function correctly — cannot be disabled
- Analytics Cookies: Tools such as Google Analytics to understand how visitors interact with our site
- Preference Cookies: Remember your settings and preferences for future visits
- Marketing Cookies: Used to deliver relevant advertisements (only with your consent)
You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. Most browsers accept cookies by default; you can instruct your browser to refuse cookies or alert you when cookies are being sent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our measures include:
- SSL/TLS encryption for data transmitted through our website
- Access controls and role-based permissions for internal data handling
- Regular security audits and vulnerability assessments
- Staff training on data protection and privacy best practices
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach, we will notify affected users as required by applicable law.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
- Inquiry and contact form data: retained for up to 3 years from the date of submission
- Job application data: retained for up to 2 years if not selected, or as required during employment
- Website analytics data: retained in aggregated, anonymized form for up to 26 months
- Legal and contractual records: retained as required by applicable Indian law
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized.
Your Rights & Choices
You have the following rights with respect to your personal information held by us:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal obligations
- Objection: Object to processing of your data for marketing or profiling purposes
- Withdrawal of Consent: Withdraw consent at any time where processing is based on consent
- Opt-Out: Unsubscribe from marketing communications at any time using the unsubscribe link in our emails
To exercise any of these rights, please contact us at info@ampleservq.com. We will respond to your request within 30 days in accordance with applicable law, including India's Digital Personal Data Protection Act, 2023.
Third-Party Links
Our website may contain links to third-party websites, social media platforms (Instagram, Facebook, YouTube, LinkedIn), and partner portals. These links are provided for your convenience and do not signify our endorsement of those websites.
We have no control over the content or privacy practices of third-party sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of every website you visit. This Privacy Policy applies solely to information collected by Ample ServQ through our website and services.
Children's Privacy
Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. Our services are not directed to children, and we do not have any sections of our website designed for children.
If you believe a child under 18 has provided us with personal information without parental consent, please contact us immediately at info@ampleservq.com and we will take steps to delete such information.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post the revised policy prominently on our website
- Where appropriate, notify you via email or a website notice
We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
| Company | Ample ServQ Services Private Limited |
| Address | Sai Sree Nivasam, Street No. 1, Patrika Nagar, Hitech City, Hyderabad – 500081, Telangana, India |
| info@ampleservq.com | |
| Phone | +91 99666 42206 |
| Website | www.ampleservq.com |
We are committed to resolving any privacy concerns promptly. You also have the right to lodge a complaint with the relevant data protection authority in India if you believe your rights have been violated.